Customer Service

Welcome to the customer service section of our online store!

Our team of professionals is always ready to assist you with placing an order and answer any questions related to the purchasing process.

How we can help:

Order Processing:

Our staff will gladly guide you through the entire order process, from product selection to purchase confirmation.

Product Consultations:

 If you have any questions about our products, their features, or availability, our team will provide you with all the necessary information.

Payment and Delivery Support:

We will help you choose the most convenient payment and delivery method and explain all the nuances associated with these processes.

Returns and Exchanges:

If you need to return or exchange a product, our specialists will explain all the steps and conditions to ensure a smooth and quick process.

Issue Resolution:

If you encounter any problems or have any questions while using our online store, our team will quickly find a solution and provide the necessary support.

Phone:

Call us at +371 22008209, and our operators will assist you in real-time.

Email:

Write to us at e-veikals@cita.lv, and we will respond to your email as soon as possible.

Website Chat:

Use the online chat on our website for quick communication with our specialists.

We strive to make your shopping experience enjoyable and convenient. Please feel free to contact us with any questions or suggestions. Your satisfaction is our priority!

Customer service hours:

Weekdays: 9:00 AM–6:00 PM

Saturdays: 10:00 AM–4:00 PM

Sundays: Closed